# Terms of Service & Disclaimers

规范网址：https://www.paperpai.com/terms-en.html

Last updated: 20 November 2025

These terms are based on Duowei International Education's service practices and clarify the rights and responsibilities between Duowei and our users.

## Key Highlights

The signed enrollment agreement prevails for tuition and course-specific clauses. This page summarises the online terms that apply to all visitors and learners.

### 1. Accounts & Access

- Accounts are for individual use only; sharing, renting, or reselling credentials is prohibited.

- We may suspend access if abnormal login, scraping, or attacks are detected.

### 2. Programs & Payments

- Pricing, contact hours, refund policies, and make-up lessons follow the signed agreement.

- Transfer, leave, or withdrawal requests must be submitted in writing within the agreed timeline.

- Scholarships or promotions cannot be stacked or redeemed for cash.

### 3. Content & IP

- All teaching materials, recordings, images, and question banks are protected by copyright.

- Recording, copying, or distributing content without written consent is forbidden.

### 4. Disclaimers

- Success stories and admission data are historical references; outcomes depend on student profiles and target schools.

- We are not liable for delays caused by force majeure, network failures, or third-party platforms, though we will provide timely assistance.

### 5. User Responsibilities

- Ensure all submitted information is truthful and lawful; update your contact info promptly.

- Do not upload unlawful, infringing, or inappropriate content, nor solicit personal data without consent.

### 6. Third-Party Services

We may reference exam boards, international schools, or provide external links. Their operations and privacy standards are managed by the respective owners.

### 7. Limitation of Liability

- To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

- Total direct liability is capped at the fees paid by you for undelivered services in the past 12 months.

### 8. Changes to the Terms

We may update these terms to reflect legal or service changes. Material updates will be announced via the website, official accounts, or email/SMS before taking effect.

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