Terms of Service & Disclaimers

1. Accounts & Access

• Accounts are for individual use only; sharing, renting, or reselling credentials is prohibited.
• We may suspend access if abnormal login, scraping, or attacks are detected.

2. Programs & Payments

• Pricing, contact hours, refund policies, and make-up lessons follow the signed agreement.
• Transfer, leave, or withdrawal requests must be submitted in writing within the agreed timeline.
• Scholarships or promotions cannot be stacked or redeemed for cash.

3. Content & IP

• All teaching materials, recordings, images, and question banks are protected by copyright.
• Recording, copying, or distributing content without written consent is forbidden.

4. Disclaimers

• Success stories and admission data are historical references; outcomes depend on student profiles and target schools.
• We are not liable for delays caused by force majeure, network failures, or third-party platforms, though we will provide timely assistance.

5. User Responsibilities

• Ensure all submitted information is truthful and lawful; update your contact info promptly.
• Do not upload unlawful, infringing, or inappropriate content, nor solicit personal data without consent.

6. Third-Party Services

We may reference exam boards, international schools, or provide external links. Their operations and privacy standards are managed by the respective owners.

7. Limitation of Liability

• To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
• Total direct liability is capped at the fees paid by you for undelivered services in the past 12 months.

8. Changes to the Terms

We may update these terms to reflect legal or service changes. Material updates will be announced via the website, official accounts, or email/SMS before taking effect.